…was great at selling their tasty confections, but they were not so adept at managing their business IT and supporting their employees’ computer needs. Their technology was outdated and broke down all the time. Their workers were plagued with productivity-sapping IT disruptions and outages. Yet it didn’t make financial sense for them to create a full-time IT department for a small business of 20 people.
Enter OneClickFix. A friend of the cookie company recommended the founder of OneClickFix, an experienced IT systems administrator, to help out with a small IT project for the business. This led to another project…and another. And soon thereafter a strategy was laid out to provide ongoing IT management, monitoring, and user support.
The cookie company’s IT operations became more dependable, employees were more productive, and the business realized higher profits – all for much less than it would have cost to hire in-house staff.
That year, OneClickFix and our IT Managed Services were established, and today numerous companies benefit from our commitment to deliver the same level of IT management, monitoring, and support as an in-house IT department.
Over the last 8 years OneClickFix has experienced significant growth and has increased both the size and expertise of our staff. We are always working to improve our systems and processes in order to continue to provide the world-class IT management and support we are known for.
OneClickFix still supports the cookie company to this day. And no, we are not paid in cookies – though we have eaten a lot of them over the years!