Client Success Stories

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Jeffrey D. Wycoff
Managing Partner
Fort Point Capital Partners LLC
San Francisco, CA

Our business couldn’t function without OneClick’s IT services. They are extremely responsive to IT issues as they arise, and we appreciate their proactive approach in protecting our valuable company data.

Fort Point Capital has tripled in size over the last 6 years, and OneClick has been there every step of the way. OneClick has not only provided consistent, highly-responsive IT support to our employees but also has recommended and implemented strategies designed to secure and protect company data.

Our business couldn’t function without OneClick’s IT services. They are extremely responsive to IT issues as they arise, and we appreciate their proactive approach in protecting our valuable company data.


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Daphne Lam
HR Generalist/Office Manager
Kongregate
San Francisco, CA

Mark and his team at One Click are great and we’re so happy we have their support. They handle all our routine IT needs as well as the special projects and emergencies that invariably crop up.

Our dedicated technician is hard working, diligent, and accommodating and he is readily available to come on-site to handle situations in person. It also helps to know that there is a strong team at One Click, so that if our technician is busy, someone else can step in to provide support.

One of their strengths, aside from technical expertise, is communication. For example, if there are any major announcements from their end, Mark will email and then call up personally to confirm the update was received and understood. This is very thoughtful and appreciated. If there are any issues, we are able to bring them up, address them, discuss and resolve those, and move on.

One Click is also sensitive to the needs of our users and our company and accommodates our needs. Overall, they provide a great service to us and we love having One Click as a partner.


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Stacey Olson
Director of Finance
8VC
San Francisco, CA

OneClick Solutions Group is very professional and have a highly skilled team. They always respond immediately to support requests, provide solutions that work best for you, and do top notch work!

As a financial services company, we have to ensure that our IT is secure and that we are protected against any loss of data, regardless if caused by hardware failure, human error, or malicious individuals or organizations.

8VC sought an IT Services firm to manage our internal network, our technology and support our employees. We also needed a partner who could recommend and implement security measures required by prospective investors. OneClick has not let us down in this regard. They are responsive at all hours and go above and beyond to ensure our technology and users are well taken care of.

OneClick Solutions Group is very professional and have a highly skilled team. They always respond immediately to support requests, provide solutions that work best for you, and do top notch work!


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Tom Messervy
President & CEO
JDA West, LLC
San Francisco, CA

OneClick was a helpful partner for our company as we built out the technology at our new office and they continue to be responsive and forward-thinking in our company’s IT management and security.

When Johnson Development Associates needed to expand into a larger office, we sought an IT services company that was experienced and sophisticated enough to plan and implement the technology side of the move.

We partnered with OneClick who, after considering our requirements, budget, and timeline, deployed a server, file and print services, planned and deployed a local area network, and recommended and helped to implement a telephony solution.

Two years later, OneClick continues to provide us responsive IT security, management, and support and has most recently helped us to create a user security awareness training program to educate our team on how to best prevent data breaches.


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Ken Baker
Founder & CEO
Metric Theory
San Francisco, CA

Since we’ve partnered with OneClick our network, computers, and other technology have been running better than ever

OneClick is always quick to respond to issues and we feel they truly have our business requirements and our best interests in mind when it comes to recommending and implementing new technologies. I’d recommend OneClick to any company who views technology as a competitive advantage and values uptime, highly responsive support, and sound IT consulting and guidance.


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Paul Theodoropoulos
Senior Systems Administrator
Mamapedia.com
San Francisco, CA

Are they Superheroes? Well, as a matter of fact, yes, they are! We could not ask for a better solution to our needs – they far exceeded our expectations.

Mamapedia has been growing at a furious pace this past year. So fast, it outstripped our ability internally to keep up with desktop support, and new PC deployment. We needed help, fast – and OneClick Solutions Group was the best call we could have made. In very short order OneClick assumed virtually all of our desktop support needs, and we were able to transition our somewhat arcane, customized PC deployment tasks with much less effort than we’d anticipated.


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Dr. Michael Y. Chan, DDS
Drs. Michael Chan, William Chan & Brian Yang
SF Oral Surgery
San Francisco, CA

We trust OneClick and appreciate that they are always willing to find answers for us. We highly recommend OneClick to any business who cannot afford technology downtime.

OneClick is a crucial part of keeping our office running smoothly and securely. Our dental office relies heavily on our computer systems and digital radiography equipment and OneClick has always been there to ensure that everything is functioning optimally. A major skill that sets their technicians apart from others we’ve worked with in the past, is that they are great at communicating with us. They clearly define the problem and solution and give us options so we can make quick and sound decisions on how to keep moving forward.


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Jennifer Trahan
Vice President
North Point Advisors, Mergers and Acquisitions
San Francisco, CA

We couldn’t be more happy with their service and the level of care and support we receive. We are extremely satisfied with their expertise, response times and devotion to customer service.

We switched to OneClick Solutions Group. Now, a couple years into our relationship, we couldn’t be more happy with their service and the level of care and support we receive. We are extremely satisfied with their expertise, response times and devotion to customer service.


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Pablo Monzon
CEO
GIS Planning
San Francisco, CA

I have been working with OneClick Solutions Group for many years!. If for any reason they are not available when I call, they call me back VERY quickly and solve my issues. Great Customer Service. Strongly recommend them.


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Matt Iliffe
Managing Partner
Beyond, Inc.
San Francisco, CA

During the years we have been with OneClick Solutions Group we’ve experienced next to no IT disruptions or outages.

IT support is an important requirement for our business and the prompt, professional service we’ve received from OneClick has been key to our business development. During the years we have been with OneClick we’ve experienced next to no IT disruptions or outages. It’s also a big plus to always work with a OneClick technician whom we know and trust and is familiar with our technology.


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Mitch Mitchell
Order Administrator
Workshare
San Francisco, CA

They have done a great job! Not only do they solve the IT issues quickly, they're good natured and helpful.

Our company decided to do away with a few of the local departments here in San Francisco and use consulting services instead. One Click Fix has become our IT gurus. I was apprehensive about them at first as I haven't had good experiences with outside IT consulting, but they have done a great job! Not only do they solve the IT issues quickly, they're good natured and helpful. I am quite comfortable with all of them now and sometimes forget that they don't actually work for my company.


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Mariah Pasco
Executive Assistant to President & CEO
Institute on Aging
San Francisco, CA

OneClick Solutions Group is very professional and have a highly skilled team. They always respond immediately to support requests, provide solutions that work best for you, and do top notch work!


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Katherine Gray
Director
Spa Radiance
San Francisco, CA

Our experience has been that these guys go above and beyond for us without our having to ask. They are hands down the best IT support group in the Bay Area.


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Lisa Blair
Executive Director and Principal
E.C. Reems Academy of Technology and Arts
Oakland, CA

You can feel comfortable knowing they are always available and ready to assist when needed. I highly recommend OneClick Solutions Group as your IT Team. They are winners!

We are a K-8 Elementary Charter School located in East Oakland, CA. OneClick is our IT Team. They are more than vendors, they are members of our school community, i.e., partners. Over the past 4 years they have redesigned and rebuilt much of our computer system. The partnership has lead to a strong relationship. Their consultants support our teachers, students and staff. Our technology plan would not be as efficient as it is without their support. They make a difference. They are available by phone, and email, and work on site as well as remotely. You can feel comfortable knowing they are always available and ready to assist when needed. I highly recommend OneClick as your IT Team. They are winners!


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Dusan Jovanovic
Chief Financial Officer
Aurionpro
San Ramon, CA

The design and implementation of our Windows domain, wired and wireless network, VPN and telephony solutions, as well as our day-to-day IT support, has been handled expertly.

OneClick Solutions Group has played an essential and ongoing role during our recent office build-out. The design and implementation of our Windows domain, wired and wireless network, VPN and telephony solutions, as well as our day-to-day IT support, has been handled expertly.


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Bruce Pickering
Executive Director
Asia Society Northern California
San Francisco, CA

OneClick Solutions Group picked up right where our former IT services firm left off and has proven to be reliable, professional, and results-oriented.


Michael A. Carriere
Manager Finance & Administration
Lotus Bakeries – North America
San Francisco, CA

Be it routine maintenance or an emergency issue, OneClick Solutions Group has dependably met our IT needs within a limited budget.